Industry Trends in Incentives & Loyalty

September 9th & 10th

The gift card and incentive industry is growing fast — but finding, training, and retaining the right talent remains a challenge. Together with WiiN, this panel will explore how organizations in our sector can rethink recruitment and optimize their teams to meet the demands of an evolving marketplace.

Our panellists:

🔹 Catharine Parsons – CEO, The Incentive Company

🔹 Lucy-Claire Allen – Founder, Trifecta

🔹 Pippa Byrne – Director of People & Talent, Yapily

We’ll cover:

• What skills and profiles are most needed in today’s incentive and gift card industry

• How to stand out and attract top candidates in a competitive job market

• Strategies to optimize team structures for agility, collaboration, and growth

• Building future talent pipelines: from university partnerships and specialized programs to clearer career development paths in incentives

• Real-life examples of how companies in our field are successfully adapting their people strategies

This session is designed for (HR) professionals, managers, and leaders within the gift card and incentive ecosystem who want to strengthen their teams and ensure sustainable growth.

🕒 When?
Septemer 9th
10:00 AM CT (USA) | 4:00 PM GMT (UK Time) | 5:00 PM CET(Europe Time)

September 10th

🕒 8:00 PM AET (Australia)| 9:00 AM GMT (UK Time)|10:00 AM CET( Europe Time)

What Not to Do: A Practical Guide for Product and Business Launches

August 19th and 20th, 2025.

Launching a new product or business? Don’t just focus on what to do, come learn what not to do.

Join two powerhouse founders, Jill Robb (AttainX) and Angi Milano (Maven Advisory), for a fast-paced, practical session built for women who are bringing new ideas into the world, whether inside a large organization or through their own ventures.

In this session, we’ll break down the top 10 mistakes that derail new launches—from misaligned sales and marketing to pricing mistakes and weak positioning. Expect real-world stories from the trenches of fintech, practical examples, and plenty of honest advice from two women who’ve been there.

You’ll learn:

• The 10 biggest pitfalls to avoid when launching something new

• How to test your assumptions and validate your product-market fit

• What most companies get wrong about messaging, timing, and internal buy-in

• Lessons learned from failed (and saved) go-to-market strategies

We’ll wrap up with a group discussion and Q&A, so bring your own experiences, struggles, or upcoming launches.

Why attend?

Whether you're launching a new loyalty program, tech platform, service offering or simply rethinking your positioning, this session will help you skip the rookie mistakes and move faster with confidence.

Reserve your spot today!

August 19th, 2025

🕒 10:00 AM CT (USA)| 4:00 PM GMT (UK Time) |5:00 PM CET( Europe Time)

August 20th, 2025

🕒 8:00 PM AET (Australia)| 9:00 AM GMT (UK Time)|10:00 AM CET( Europe Time)

Mastermind Session: Personal Branding Workshop

July 8th and 9th, 2025.

Join Us for an Informal Mastermind Session: Optimising Your Personal Brand Online

This is a relaxed and collaborative session where we’ll come together to share ideas and strategies on how to elevate your personal branding in the digital space.

Whether you're aiming to secure more speaking engagements, build consistent visibility for yourself or your business, or position yourself for new career opportunities, this session is for you.

We'll exchange insights, explore practical tips, and even dive into a live case study—reviewing one participant’s LinkedIn profile to offer constructive feedback and suggestions for strengthening their personal brand.

Let’s learn from each other and walk away with actionable steps to raise our online presence and visibility.

Reserve your spot today

July 8th, 2025

🕒 10:00 AM CT (USA)| 4:00 PM GMT (UK Time) |5:00 PM CET( Europe Time)

July 9th, 2025

🕒 8:00 PM AET (Australia)| 9:00 AM GMT (UK Time)|10:00 AM CET( Europe Time)

Climbing the Ladder: How to Succeed & Lead in Incentives & Loyalty

June 17th and 18th, 2025.

Hear from fellow members who have grown into leadership roles in our industry. They’ll share real stories and insights, and you’ll have the chance to ask your own questions in an open and honest conversation.

Reserve your spot today

June 17th, 2025

🕒 10:00 AM CT (USA)| 4:00 PM GMT (UK Time) |5:00 PM CET( Europe Time)

June 18th, 2025

🕒 8:00 PM AET (Australia)| 9:00 AM GMT (UK Time)|10:00 AM CET( Europe Time)

Coffee & Cocktails: Speed Networking with Members

May 27th and 28th, 2025.

Expand your network and make meaningful connections at Coffee & Cocktails: Speed Networking.

This is an opportunity to meet like-minded professionals, exchange ideas, and build relationships that could shape your journey in the incentives and loyalty industry. Choose the date that fits your schedule and join us for this dynamic session of networking and collaboration.

Reserve your spot today

May 27th, 2025

🕒 10:00 AM CT (USA)| 4:00 PM GMT (UK Time) |5:00 PM CET( Europe Time)

May 28th, 2025

🕒 8:00 PM AET (Australia)| 9:00 AM GMT (UK Time)|10:00 AM CET( Europe Time)

Industry Trends in Incentives & Loyalty

April 1st & 2nd, 2025

JJoin us next week for our Global Check-In Panel, where we’ll explore the latest trends transforming the incentives, rewards, and gift card industry.

With Q1 packed with major industry events like GCVA, IMA, and Fintech Meetup, we’ll share key takeaways and discuss what’s ahead.

Agenda Highlights:

🔹 Established Trends – What were the key topics at recent conferences, and how are they shaping the industry's future?

🔹 What’s Next? – Which trends are here to stay, and what new developments could define 2025 and beyond?

Key Discussion Points:

• How AI is revolutionizing incentive programs.

• The evolving impact of rewards & recognition in organizations.

• The growing influence of personalization in travel incentives.
  
  Meet our Panelists:

  ⭐ Federica Földes – International Sales Optimiser at lastminute.com. Expert in gift cards, loyalty, and digital incentives, Federica offers valuable insights into the evolving travel and fintech trends.

  ⭐ Melissa (Arms) Van Dyke – Senior VP, Integrated Marketing & Innovation at Creative Group, Inc. A thought leader in incentives, employee engagement, and corporate strategy, Melissa brings expertise in CSR and emerging trends.

  ⭐ Abby Steffens – Senior Director of Strategic Accounts at One10. With a background in sales, marketing, and journalism, Abby crafts impactful business solutions and uncovers what drives organizations.

  ⭐ Amanda Et Tibary – Head of Business Development at Inspire. A leader in incentives and gift cards, Amanda’s 20+ years of experience helped double Inspire Group’s sales, driving innovation in prepaid cards and travel gift cards.

  ⭐ Christine Rodriguez – Global Strategic Partnerships at TerryBerry. Christine specializes in B2B partnerships and global payment strategies, with a wealth of experience at Terryberry, Tango, BHN Europe, and Diggecard.
  
  🕒 When?
  April 1st, 2025
  10:00 AM CT (USA) | 4:00 PM GMT (UK Time) | 5:00 PM CET(Europe Time)
  
  Sign up here (whether member or joining as a one-time guest):

April 2nd, 2025

🕒 8:00 PM AET (Australia)| 9:00 AM GMT (UK Time)|10:00 AM CET( Europe Time)

Accelerate to Action: Leading with Authenticity

March 13 & 14, 2025

As part of our International Women’s Day celebrations, join us for an inspiring session with Emily Goodson on March 13/14 as we explore the power of embracing our identities to pivot, lead, and accelerate change.

What to Expect:

• How embracing your authentic self can be a catalyst for professional growth.

• Strategies to turn challenges into strengths and navigate leadership with confidence.

• A discussion on identity, inclusion, and how we can create healthier workplace cultures.

About Our Speaker:

Emily Goodson is an advocate, writer, and consultant reshaping the conversation on disability, identity, and workplace culture. After experiencing a brain injury at age 8 that resulted in partial paralysis, Emily faced emotional and physical challenges that ultimately fueled her passion for educating others. She has consulted for startups and major brands, helping them foster inclusive and thriving work environments. Her creative work has been featured in the LA Times and various photo exhibits, and she is currently publishing her first book, Dating Disability.

Secure your spot today by registering below.

March 13th, 2025

🕒 10:00 AM CT (USA)| 4:00 PM GMT (UK Time) |5:00 PM CET( Europe Time)

March 14th, 2025

🕒 8:00 PM AET (Australia)| 9:00 AM GMT (UK Time)|10:00 AM CET( Europe Time)

Whether it’s morning for you and time for a coffee, or it is the end of the day so time for a cocktail, we have a session you can join. Come indulge in great conversations, savor your favorite beverages, and create memorable moments with us.

WiiN Partners with GCVA for the GCVA Conference ’25!

We’re thrilled to announce that WiiN is proudly partnering with the GCVA Conference 2025, the most anticipated event in the global gift card calendar.

📅 March 5-6, 2025

📍 Location: Hilton London Bankside,Great Suffolk Street 2-8
SE1 0UG England
United Kingdom

Join us for two unforgettable days packed with:

Insightful Sessions: Hear from the brightest minds in the industry.

Cutting-Edge Content: Explore emerging trends and innovative ideas shaping the future of gift cards.

Dynamic Networking: Meet key innovators, thought leaders, and industry experts.

Impactful Discussions: Be part of conversations that drive the industry forward.

🎟️ Exclusive Partner Discount for WiiN Members.
Don’t miss this opportunity to attend at a special discounted rate as part of our exclusive partnership.

Seats are limited, so act fast and secure your place at the heart of innovation and collaboration.

Let’s shape the future of the gift card industry together.

Mastering Productivity

February 11 & 12, 2025

WIIN invites you to our Conversation of Inspiration webinar, featuring the topic: "Mastering Productivity: Practical Approaches to High-Impact Work."

This session is designed to equip you with actionable strategies to enhance productivity and achieve high-impact results in your career and personal life.

Mark your calendars and be sure to register for the date that works best for you.

Reserve your spot now!

February 11TH, 2025

🕒 10:00 AM CT (USA)| 4:00 PM GMT (UK Time) |5:00 PM CET( Europe Time)

February 12TH, 2025

🕒 8:00 PM AET (Australia)| 9:00 AM GMT (UK Time)|10:00 AM CET( Europe Time)

Let’s unlock new levels of success together. See you there!

After the amazing successes of our in-person meet-ups in Paris, Amsterdam & Utah in the past couple of months & expanding our community network to cover over 17 countries with over 85 members from around the globe, we planned for WiiN's 4th in-person meet-up in London next month!

With the support of the Gift Card & Voucher Association (GCVA) we are organizing a delightful brunch for the WiiN members, founders & friends to meet up with like-minded leaders & professionals from the incentives, loyalty & gift cards world to CONNECT, INSPIRE & THRIVE!

Date: September 15th, 2022
Time: 11:00 - 13:00 BST
Venue: Aubaine Marylebone restaurant - London
Location: https://lnkd.in/dJhAbkrZ

Limited number of tickets is available, book yours TODAY!

🎟 https://lnkd.in/d3RyAirY 🎟

It's Happening Again In Amsterdam!!

We're inviting all women leaders in the incentives & loyalty industry from around the globe to join us on our second in-person meetup on June 16th at 9:15am CEST over breakfast on “Anna Maria” boat for a beautiful route through historical Amsterdam canal!!